Description
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Service Edge Mobile Field Resources (704)
Course Description:
This course provides an understanding of Service Edge Mobile main features, its purpose and uses. Trainees will learn how to view and manage their assignments, as well as communicate with their dispatchers and peers.
Course Objectives:
By the end of this course the trainees will be able to:
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Describe the main features of Service Edge Mobile
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Understand the basic terms used in Service Edge Mobile
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Find and view the information required for performing their work assignments
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Understand how to send and receive updates in the field
Course Topics:
- Course introduction
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Introduction to Service Edge Mobile
- Launch ClickMobile
- Work with Assignments
- Manage File Attachments
- Explain the Different Alert Types
- Work with Messages
- Work with Business Views
- Synchronize Dictionary Items
- Apps (Customized Per Customer’s Scope and Implementation) – E.G. Supervisor, Power Map, Timesheet, Parts Management, Absence Management, Lunch Break, Create Na, Self-Scheduling , Etc.
This course is only provided as a class training, please contact us for more information: training@clicksoftware.com
Additional information
| Product | Service Edge Mobile |
|---|---|
| Role | |
| Duration | |
| Prerequisites | None |
| Certification | No |
