Service Edge Mobile for Administrators (706)

This course provides fundamental understanding of both theoretical and practical knowledge that is required for Service Edge Mobile administrators.

Course Objectives:

  • Describe the main product features and uses
  • Describe the product architecture
  • Manage users
  • Configure data schema objects and manage the dispatching policy
  • Describe the main functionally of the Mobility Studio

Course Topics: 

  • Introduction to Click Field Service Edge
  • Service Edge Foundations for Implementers and Administrators: Course Introduction
  • Dispatcher Training
  • Dispatcher Training- Exercise
  • A-Day-In-A-Life Demo
  • The ScheduleHero
  • Data Schema
  • Cloud Architecture
  • Service Edge Mobile- Course Opening
  • Service Edge Mobile- Course Workbook
  • Getting to Know ClickMobile
  • Experiencing ClickMobile From a User Point of View
  • Mobile System Architecture
  • Users Settings
  • Dispatching Policy
  • Introduction to Form Configuration

Additional information

Product

Service Edge Mobile

Role

Duration

Access to training program

30 days

Prerequisites

None

Certification

Yes

About the exam

•Multiple choice questions
•1.5 hours allotted to complete the exam
•80% is the passing score
•2 attempts are included in the training program
•Retake fee is USD 150 for each exam
•No hard-copy or online materials may be referenced during the exam
•Product documentation may be used

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