Service Edge Mobile App (Native) for Implementers (#789e)

Course Description:

This course provides fundamental understanding of the knowledge that is required for Service Edge Mobile App (a.k.a. Native) implementations. Please note: before starting this course, it is required to complete the Service Edge Mobile for Implementers (Level 1) course (#707e).

Course Objectives:

By the end of this course the trainees will be able to:

  • Describe the architecture of Click’s Mobile Native solution
  • Perform the required configuration
  • Troubleshoot the main problems you may encounter.

Course Topics:

  • Introduction to the Service Edge Mobile APP solution
  • System Architecture
  • Touch vs. Native
  • Configuration
  • Using the Mobile app
  • Troubleshooting

After purchase, within 2-3 business days you will be provided with the following:

  1. Access to ClickSoftware’s eLearning course (see agenda above)
  2. Access to ClickSoftware’s training environment, with hands-on exercises

Additional information

Product

Service Edge Mobile App

Role

Duration

Prerequisites

Service Edge Mobile for Implementers (Level 1) (#707e)

Certification

No

About the exam

• Multiple choice questions
• 1.5 hours allotted to complete the exam
• 80% is the passing score
• 2 attempts are included in the training program
• Retake fee is USD 150 for each exam
• No hard-copy or online materials may be referenced during the exam
• Product documentation may be used