Service Edge Mobile for Implementers – Level 1 (707)

Course Description:

This course provides fundamental understanding of both theoretical and practical knowledge that is required for Service Edge Mobile implementations.

Course Objectives:

By the end of this course the trainees will be able to:

• Describe ClickMobile’s main features and uses
• Describe ClickMobile’s architecture
• Manage users
• Configure the Data Schema
• Create and configure forms

Course Topics:

• Introduction to Click Field Service Edge
• Service Edge Foundations for Implementers and Administrators: Course Introduction
• Dispatcher Training
• Dispatcher Training- Exercise
• A-Day-In-A-Life Demo
• The ScheduleHero
• Data Schema
• Cloud Architecture
• Service Edge Mobile- Course Opening
• Service Edge- Course Workbook
• Getting to Know ClickMobile
• From a User Point of View
• System Architecture
• User Settings
• Managing Dispatching Policy
• Forms Configuration Using Mobility Studio

After purchase, within 2-3 business days you will be provided with the following:

1. Access to ClickSoftware’s eLearning course (see agenda below)
2. Access to ClickSoftware’s training environment, with hands-on exercises

This course is also provided as a class training, please contact us for more information: training@clicksoftware.com