ClickMobile Touch Technical Product Training & Troubleshooting- Cloud (817e)
This course provides the essential knowledge required to take part in ClickMobile configuration. In addition, it provides the knowledge needed in supporting basic product issues. Adhering to the course requirements and passing the exams, will entitle participants to submit cases to the support team.
Course Objectives:
By the end of this course the trainees will be able to:
- Describe the ClickMobile solution
- Describe ClickMobile architecture
- Create and configure forms
- Configure ClickMobile UI and behavior by using the ClickMobile studio
- Perform Basic configuration – including administrative Settings
- Identify the root cause of common problems
- Open support cases
Course Topics:
- ClickMobile Cloud- Course Opening
- Getting to Know ClickMobile
- ClickMobile From Users Point of View
- System Architecture
- Dispatching Policy
- Exercise- ClickMobile Dispatching Policy
- Forms Configuration
- Exercise- ClickMobile Forms Configuration
- ClickMobile AppStore
- Exercise- ClickMobile AppStore
- ClickMobile for First Line Supporters- Troubleshooting
- ClickSoftware for First Line Supporters- Approaching Support Services
After purchase, within 2-3 business days you will be provided with the following:
- Access to ClickSoftware’s eLearning course (see agenda below)
- Access to ClickSoftware’s cloud sandbox environment, with hands-on exercises
Additional information
| Product | ClickMobile |
|---|---|
| Role | |
| Duration | |
| Access to training program | 30 days |
| Prerequisites | None |
| Certification | Yes |
| About the exam | •Multiple choice questions |
